Conditions & Important Info

For care-free holidays at the Hotel Bismarck

CANCELLATION

Your room reservation with HEART and mindful of your safety: 

  • Uncomplicated, free of charge (or rebooking) up to 7 days before arrival if one of the following Covid reasons exits. If there are acute changes less than 7 days before arrival or during your stay in our hotel, the free cancellation period will be adjusted.
  • We guarantee this free cancellation option should one of these Covid  reasons exist:

    * in the event of a border closure
    * in case of Covid disease (presentation of a positive test result)

    Otherwise, the cancellation conditions of the Austrian Hotel Regulations apply:

    Made up to 1 month before arrival: no cancellation fee.
    From 1 week to 1 month before arrival: 70% of the total price.
    Up to 1 week before arrival or early departures during your holiday: 90% of the total price.

  • If you already made a deposit we will send you a voucher, which you can user for your next stay in our hotel. On  request you will get the money back.
  • Travel insurance

    We recommend purchasing travel cancellation insurance. You can purchase this insurance when you make your hotel booking. Find more information on the Europäische Reiseversicherung website.

    To be able to truly enjoy your family holiday, ski deal or spa holiday to its fullest, you have to be well prepared! We have put together some important information you’ll need before you arrive at the Hotel Bismarck.


    There are currently no Corona regulations in the Austrian hotel industry.
    As the entry regulatios and the obligation to wear a FFP2 mask can change constantly, we will be happy to keep you up to date here.

    Check-In & Check-Out

  • Rooms are available from 2:00 pm (at latest 3:00 pm) on the day of arrival. Check-out time is 11:00 am!

     

    Payment

    We accept cash, credit cards (Visa, MasterCard) and debit/ATM cards (Maestro).

    Deposit & bank details

    To hold your reservation, we ask for a deposit of 30% of the booked holiday total price.

    Account holder: Hotel Bismarck Wendler GmbH & Co.KG 
    Bank: Salzburger Sparkasse, Bad Hofgastein  
    IBAN: AT81 2040 4002 0022 2992 
    BIC/SWIFT: SBGSAT2SXXX

    Local tax

    A local tax in the amount of € 2.40 per person per night is charged separately. Children under the age of 15 are exempt.

    Parking

    Guests can park outdoors for free at the Hotel Bismarck. A parking spot in our underground garage is € 6,50 per day in summer and € 9 per day in winter.
    Since December 2021, 2 new charging stations for electric cars (chargeable) await you in front of the Schlössl. Type 2 with 22 KW.

    Pets

    Your four-legged friend is welcome to join you at the Hotel Bismarck - in your room and also at the bar. Please note, however, they are not allowed in our wellness and spa area or the restaurant. We charge € 19 per day for dogs, without food.

    Healing gallery shuttle

  • April-November: the hotel shuttle to the healing gallery is € 15 per person (valid for 10:00 am and 12:00 pm departures).

     

    REGULAR GUESTS WEEKS
    8th of January until 4th of February 2023
    & 19th of March until 1st of April 2023
    5-10 % reduction of the halfboard - valid from the 5th stay