Conditions & Important Info

For care-free holidays at the Hotel Bismarck

To be able to truly enjoy your family holiday, ski deal or spa holiday to its fullest, you have to be well prepared! We have put together some important information you’ll need before you arrive at the Hotel Bismarck.

Check-In & Check-Out

Rooms are available from 2:00 pm (at latest 3:00 pm) on the day of arrival. Check-out time is 11:00 am!

Cancellation and travel insurance

Cancellations made up to 2 months before arrival: no cancellation fee. From 1-2 months before arrival: 40% of the total price, according to Austrian hotel regulations. From 1 week to 1 month before arrival: 70% of the total price. Up to 1 week before arrival or early departures during your holiday: 90% of the total price.

We recommend purchasing travel cancellation insurance. You can purchase this insurance when you make your hotel booking. Find more information on the Europäische Reiseversicherung website.


We accept cash, credit cards (Visa, MasterCard) and debit/ATM cards (Maestro).

Deposit & bank details

To hold your reservation, we ask for a deposit of 30% of the booked holiday total price.

Account holder: Hotel Bismarck Wendler GmbH & Co.KG 
Bank: Salzburger Sparkasse, Bad Hofgastein  
IBAN: AT81 2040 4002 0022 2992 

Local tax

A local tax in the amount of € 2.40 per person per night is charged separately. Children under the age of 15 are exempt.


Guests can park outdoors for free at the Hotel Bismarck. A parking spot in our underground garage is € 4.50 per day in summer and € 7 per day in winter.


Your four-legged friend is welcome to join you at the Hotel Bismarck - in your room and also at the bar. Please note, however, they are not allowed in our wellness and spa area or the restaurant. We charge € 12 per day for dogs (€ 17 for large dogs), without food. For longer stays, we will charge a maximum of € 120 for dogs (€ 170 for large dogs).

Salt gallery shuttle

April-November: the hotel shuttle to the healing salt galleries is € 11 per person (valid for 10:00 am and 12:00 pm departures).