Conditions & Important Info

For care-free holidays at the Hotel Bismarck

Cancellation Conditions

In the following times these cancellation conditions apply:


15th december until 22nd december 2023
07th january until 03rd february 2024
25th february until 23rd march 2024
01st of April until 3rd of november 2024

  • Until 14 days before the arrival date
  • From 13 days to 8 days before the arrival date 70% cancellation fee from the HP price
  • 7 days before arrival and during the stay 90% cancellation fee of the HP price will be charged

But, during these periods other cancellation rules apply:

22nd december 2023 until 07th january 2024 (christmas/New Years Eve)
03rd until 25th february 2024 (school holidays)
23rd march until 1st april 2024 (easter)

  • No cancelletion fee until 30 days before the arrival date
  • From 29 days until 8 days before the arrival date 70% cancellation fee from the HP price
  • From 7 days before arrival and during the stay 90% cancellation fee of the HP price will be charged

With a booking confirmation we ask for a deposit of 30%.

Travel insurance

We recommend purchasing travel cancellation insurance. You can purchase this insurance when you make your hotel booking. Find more information on the Europäische Reiseversicherung website.

To be able to truly enjoy your family holiday, ski deal or spa holiday to its fullest, you have to be well prepared! We have put together some important information you’ll need before you arrive at the Hotel Bismarck.


Payment

We accept cash, credit cards (Visa, MasterCard) and debit/ATM cards (Maestro).

Deposit & bank details

To hold your reservation, we ask for a deposit of 30% of the booked holiday total price.

Account holder: Hotel Bismarck Wendler GmbH & Co.KG 
Bank: Salzburger Sparkasse, Bad Hofgastein  
IBAN: AT81 2040 4002 0022 2992 
BIC/SWIFT: SBGSAT2SXXX

Others

Check-In & Check-Out

  • Rooms are available from 2.00 p.m.(at latest 3.00 p.m.) on the day of arrival. Check-out time is 11.00 a.m.

Local tax

A local tax in the amount of € 2.40 per person per night is charged separately. Children under the age of 15 are exempt.

Parking

Guests can park outdoors for free at the Hotel Bismarck. A parking spot in our underground garage is € 6,50 per day in summer and € 11 per day in winter.
Since December 2021, 2 new charging stations for electric cars (chargeable) await you in front of the Schlössl. Type 2 with 22 KW.

Pets

Your four-legged friend is welcome to join you at the Hotel Bismarck - in your room and also at the bar. Please note, however, they are not allowed in our wellness and spa area or the restaurant. We charge € 19 per day for dogs, without food.

Healing gallery shuttle

  • April-November: the hotel shuttle to the healing gallery is € 19 per person (valid for 10:00 am and 12:00 pm departures).

     

    REGULAR GUESTS WEEKS
    7th of January until 3rd of February 2024
    & 17th of March until 24th of March 2024
    & 07th of April until 18th of May 2024
    5-10 % reduction of the halfboard - valid from the 5th stay