Conditions & Important Info

For care-free holidays at the Hotel Bismarck

Cancellation Conditions


01 June to 09 November 2025
03 January to 14 Februar 2026
21 February to 5 April 2026

  • No cancellation fee up to 14 days before arrival.
  • From 13 days to 8 days before the arrival date 70 % cancellation fee of the half board price
  • From 7 days before the arrival time or during the stay 90% cancellation fee of the half board price will be charged.

The following periods are exceptions and the following cancellation conditions apply:

20 December 2025 to 03 January 2026 (Christmas/New Year's Eve/New Year)
14 February 2026 to 21 February 2026 (Carneval)

  • No cancellation fee up to 30 days before arrival.
  • From 29 days to 8 days before the arrival date 70 % cancellation fee of the half board price.
  • From 7 days before the arrival date or during the stay 90% cancellation fee of the half board price will be charged.


12 April to 31 May 2025
12th of December until 20th of December 2025

  • No cancellation fee up to 7 days before arrival.
  • From 6 days before the arrival date or during the stay 90% cancellation fee of the half board price will be charged.

With a booking confirmation we ask for a deposit of 30%.

Travel insurance

We recommend purchasing travel cancellation insurance. You can purchase this insurance when you make your hotel booking. Find more information on the Europäische Reiseversicherung website.

To be able to truly enjoy your family holiday, ski deal or spa holiday to its fullest, you have to be well prepared! We have put together some important information you’ll need before you arrive at the Hotel Bismarck.


Payment

We accept cash, credit cards (Visa, MasterCard) and debit/ATM cards (Maestro).

Deposit & bank details

To hold your reservation, we ask for a deposit of 30% of the booked holiday total price.

Account holder: Hotel Bismarck Wendler GmbH & Co.KG 
Bank: Salzburger Sparkasse, Bad Hofgastein  
IBAN: AT81 2040 4002 0022 2992 
BIC/SWIFT: SBGSAT2SXXX

Others

Check-In & Check-Out

  • Rooms are available from 2.00 p.m.(at latest 3.00 p.m.) on the day of arrival. Check-out time is 11.00 a.m.

Local tax & from 1st of May 2025 mobility tax

A local tax as well from 1st of May 2025 mobility tax in the amount of € 2.900 per person per night is charged separately. Children under the age of 15 are exempt.

Parking

Guests can park outdoors for free at the Hotel Bismarck. A parking spot in our underground garage is € 6,50 per day in summer and € 11 per day in winter.
Since December 2021, 2 new charging stations for electric cars (chargeable) await you in front of the Schlössl. Type 2 with 22 KW.

Pets

Your four-legged friend is welcome to join you at the Hotel Bismarck - in your room and also at the bar. Please note, however, they are not allowed in our wellness and spa area or the restaurant. We charge € 19 per day for dogs, without food.

Healing gallery shuttle

  • the hotel shuttle to the healing gallery is € 19 per person (April-November) or Euro 29,- (January-March) - valid for 10:00 am and 12:00 pm departures. 

Regular guest weeks

20th of april until 18th of may 2025
11 January to 31 January 2026
& 15 March to 29 March 2026
valid from the 5th stay of 3 nights or more 5-10 % discount - depending on length of stay & room category