Conditions & Important Info

For care-free holidays at the Hotel Bismarck

To be able to truly enjoy your family holiday, ski deal or spa holiday to its fullest, you have to be well prepared! We have put together some important information you’ll need before you arrive at the Hotel Bismarck.

 

From 1st of July guests in hotels and restaurants are no longer required to wear a mask. On public transport, shops  and museums, a conventional mouth-nose protection has to be worn instead of the FFP2 mask.

 

The Austrian Federal Government has determined that arrival at the hotel is possible at any time if one of the 3 following points is fulfilled:
* Tested (confirmation required)
* Recovered (medically confirmed covid disease)
* Vaccinated (applies already 3 weeks after the 1st partial vaccination (confirmation required)

 

NEW: COVID TEST STATION DIRECTLY IN THE HOTEL,
which is linked to the Ministry of Health online.

Guests who are neither vaccinated nor recovered must take an antigen test
every 2 days. This is easily done daily from 08.30 am to 09.30 am in our hotel.

CANCELLATION

Your room reservation with HEART and mindful of your safety: 

  • Uncomplicated, free of charge (or rebooking) up to 7 days before arrival if one of the following Covid 19 reasons exits. If there are acute changes less than 7 days before arrival or during your stay in our hotel, the free cancellation period will be adjusted.
  • We guarantee this free cancellation option should one of these Covid 19 reasons exist:

    Travel warning for the Salzburg area
    In case of border closure
    If you have to go into an officially ordered quarantine (presentation of a certificate)

    Otherwise, the cancellation conditions of the Austrian Hotel Regulations apply:

    Made up to 2 months before arrival: no cancellation fee.
    From 1-2 months before arrival: 40% of the total price, according
    From 1 week to 1 month before arrival: 70% of the total price.
    Up to 1 week before arrival or early departures during your holiday: 90% of the total price.

  • If you already made a deposit we will send you a voucher, which you can user for your next stay in our hotel. On  request you will get the money back.
  • Travel insurance

    We recommend purchasing travel cancellation insurance. You can purchase this insurance when you make your hotel booking. Find more information on the Europäische Reiseversicherung website.

    Check-In & Check-Out

    Rooms are available from 2:00 pm (at latest 3:00 pm) on the day of arrival. Check-out time is 11:00 am!

     

    Payment

    We accept cash, credit cards (Visa, MasterCard) and debit/ATM cards (Maestro).

    Deposit & bank details

    To hold your reservation, we ask for a deposit of 30% of the booked holiday total price.

    Account holder: Hotel Bismarck Wendler GmbH & Co.KG 
    Bank: Salzburger Sparkasse, Bad Hofgastein  
    IBAN: AT81 2040 4002 0022 2992 
    BIC/SWIFT: SBGSAT2SXXX

    Local tax

    A local tax in the amount of € 2.40 per person per night is charged separately. Children under the age of 15 are exempt.

    Parking

    Guests can park outdoors for free at the Hotel Bismarck. A parking spot in our underground garage is € 4.50 per day in summer and € 8 per day in winter.

    Pets

    Your four-legged friend is welcome to join you at the Hotel Bismarck - in your room and also at the bar. Please note, however, they are not allowed in our wellness and spa area or the restaurant. We charge € 12 per day for dogs (€ 17 for large dogs), without food. For longer stays, we will charge a maximum of € 120 for dogs (€ 170 for large dogs).

    Healing gallery shuttle

    April-November: the hotel shuttle to the healing gallery is € 11 per person (valid for 10:00 am and 12:00 pm departures).